Can we still use our Sharebrand subdomain after connecting a custom domain?

Yes. Your Sharebrand subdomain remains accessible as a fallback; custom links are simply prioritized to your domain.

Do you provide SSL certificates?

Yes. TLS/SSL is automatic—no extra cost, no manual renewals.

How long does DNS take to propagate?

It varies by provider and TTL. Most changes are quick, but allow time for global updates before switching critical links.

Can emails come from our domain?

Yes. On all plans, once you connect your custom domain and verify SPF/DKIM, notifications send from your domain (e.g., notify@files.yourdomain.com). Pro also removes the Sharebrand badge on public pages.

Is Sharebrand branding visible on custom domains?

Starter: reduced “Powered by Sharebrand” on public pages and notifications. Pro: no Sharebrand branding on public pages; emails come from your domain.

Custom Domain for File Sharing

Trusted by 500+ small teams

Meet Sharebrand — branded file transfers

Create trust by sharing files via your own domain name

When you deliver work on a third-party URL, the handoff feels like someone else’s product. Custom domains fix that. With Sharebrand, you can replace your default subdomain (workspace-name.sharebrand.io) with a branded address like files.yourdomain.com. From that point on, your team can log in there, and every transfer or file request you share will use your domain by default.

One-time setup

Pick a subdomain — common choices: files., share., deliver., send.
Add DNS records — we show the exact hostnames/values for your registrar.
Verify & secure — Sharebrand provisions TLS/SSL automatically (no certificate purchase or renewals).
Brand it — upload your logo and set colors; your pages update across the workspace.

Prioritized links, sensible fallback

After activation, public links prioritize your custom domain automatically.
Your original workspace-name.sharebrand.io remains available as a fallback (useful during DNS changes or audits).

Email that matches your domain (Starter & Pro)

All plans support transactional emails tied to your workspace activity (transfers, requests, invitations).

Starter: use your domain for links, and send notification emails with reduced Sharebrand branding.
Pro: set up branded sender email (e.g., notify@yourdomain.com) with quick SPF/DKIM DNS checks. Emails then arrive from your domain—and you can remove “Powered by Sharebrand” from public pages for a fully white-label experience.

Exactly what changes (and what doesn’t)

Changes: login URL, all public links (transfers/requests), and email “from” identity on Pro.
Doesn’t change: your internal workspace structure, team seats, storage, or permissions. There’s no app re-learning—you simply use your own domain for the last-mile experience.

Brand control without heavy infrastructure

We focus on presentation and trust: your URL + your visuals + your sender. No desktop/phone sync apps, no analytics dashboards, no version control. Keep your storage/DAM for internal collaboration—use Sharebrand for the polished, branded handoff.

Delivery tips

Use a short subdomain (e.g., files.) for tidy, readable links.
Add your brand colors and square logo for instant recognition in client emails and chats.
On Pro, complete SPF/DKIM to maximize deliverability and align with DMARC policies.

Frequently asked questions

: Yes. Your Sharebrand subdomain remains accessible as a fallback; custom links are simply prioritized to your domain.

Share files via your own domain name

Create trust by sharing files via your own domain name

Pricing that includes custom domains

Starter

Pro

Frequently asked questions

Share files with your brand, not ours