Privacy Policy

Introduction

Tarkle, Inc. dba Sharebrand ("Sharebrand," "we," "us," or "our") operates a branded file sharing platform designed for client-facing businesses. This Privacy Policy explains how we collect, use, protect, and share your information when you use our services. We are committed to transparency and protecting your data while providing you with professional file sharing tools that put your brand first.

What Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and billing information. You may also provide optional information such as job title, phone number, and profile picture.

Files and Content

We store the files and content you upload to our platform, including documents, images, videos, and any other files you choose to share through Sharebrand. This content remains your property and is stored securely on our infrastructure.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, time spent, browser type, device information, IP address, and referring URLs. This helps us understand how our platform is being used and where we can improve.

Cookies and Tracking

We use essential cookies for authentication and platform functionality. We also use analytics cookies to understand usage patterns and improve our services. You can control cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

• Provide, operate, and maintain our branded file sharing platform
• Process your transactions and manage your account
• Send you important updates, security alerts, and support messages
• Respond to your questions and provide customer support
• Analyze usage patterns to improve our platform and develop new features
• Detect, prevent, and address security issues or fraudulent activity
• Comply with legal obligations and enforce our terms of service
• Send you marketing communications (only if you opt in)

Data Storage and Security

Your data security is our top priority. We use industry-standard security measures to protect your information:

Infrastructure

Your data is primarily hosted on Cloudflare's secure infrastructure, with data centers in the European Union and United States. We maintain comprehensive backups through Backblaze's secure data centers, ensuring redundancy and business continuity.

Security Measures

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Strict access controls limited to authorized personnel only
• Automated backup systems with regular verification
• 24/7 monitoring for suspicious activity
• Secure authentication protocols

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

How We Share Your Information

We never sell your data. We only share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform. These providers are bound by strict data protection agreements and can only access data necessary for their specific functions. See our Sub-Processors section below for a complete list.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

If Sharebrand is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your options.

With Your Consent

We may share your information with third parties when you explicitly give us permission to do so.

Your Privacy Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time
• Object: Object to certain types of data processing
• Restrict: Request that we limit how we use your data

To exercise any of these rights, please contact us at founders@sharebrand.io. We will respond to your request within 30 days.

International Data Transfers

Sharebrand is based in the United States, and your data may be transferred to and processed in the US or other countries where our service providers operate. We ensure that all international data transfers comply with applicable data protection laws, including GDPR, through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions where applicable
• Other appropriate safeguards as required by law

GDPR Compliance

For users in the European Union and European Economic Area, we comply with the General Data Protection Regulation (GDPR). We process your data based on:

• Contract: Processing necessary to provide our services to you
• Legitimate interests: Improving our platform and preventing fraud
• Consent: Where you have given explicit permission
• Legal obligation: Where required by law

For more detailed information about our GDPR compliance, please visit our GDPR compliance page.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know what personal information we collect and how we use it
• Right to delete your personal information
• Right to correct inaccurate personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at founders@sharebrand.io.

Children's Privacy

Sharebrand is a business-to-business platform and is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Sub-Processors and Service Providers

We work with carefully selected third-party service providers to help us operate our platform. All providers are bound by strict data protection agreements and undergo regular security audits. They may only access data necessary for their specific service functions.

Infrastructure and Hosting

• Cloudflare: Content delivery network and security services
• Vercel: Application hosting and deployment
• Supabase: Database services and authentication
• Backblaze & SimpleBackups: Data backup and recovery

Communication Services

• Resend & Mailgun: Transactional email delivery
• Slack: Internal team communication and support

Payment Processing

• Stripe: Payment processing and billing
• Wise & PayPal: International payment processing

Analytics and Insights

• Fathom Analytics: Privacy-focused website analytics
• Microsoft Clarity: User behavior analytics
• GetVector: Buyer intent analysis

Business Operations

• Partnero: Affiliate and partner management
• Frill: Customer feedback and feature requests
• SaaS Custom Domains: Custom domain management

Design and Development

• Figma & Adobe: Design and creative tools
• Tarkle Services, Inc.: Design and development services

All service providers must maintain security standards that meet or exceed our data protection requirements. We regularly review our sub-processors to ensure continued compliance.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide more prominent notice (such as email notification). We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: