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    Intercom

    Native

    Sync contacts and add live chat to Sharebrand pages.

    Sync clients to Intercom and add chat on transfers, requests, and store pages. Connect Intercom to sync clients and contacts from Sharebrand and embed the Intercom Messenger on your branded pages. Let buyers ask questions at checkout, collect context on file pages, and run lifecycle messaging without leaving your domain.

    Requirements

    • Plan: Starter or Pro

    • Intercom workspace + API credentials

    What you can do

    • Contact sync: push new clients/leads to Intercom with tags.

    • Live chat: show Messenger on public transfer/request/store pages.

    • Events: track views, downloads, purchases for targeted messaging.

    How it works

    1. Settings → Integrations → Intercom.

    2. Add Intercom app ID/API keys; choose pages to show chat.

    3. Map fields/tags; enable event tracking.

    Best practices

    • Show chat on store and high-value transfer pages only.

    • Tag by product/brand to drive smart follow-ups.

    Fees & storage

    • No Sharebrand fee; Intercom plan applies.

    • No storage impact.

    Limitations

    • Messenger load depends on Intercom uptime.

    • PII usage must follow your privacy policy.

    Intercom integration setup guide
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